DeFrae Contract Furniture | Cookie Policy

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Cookie & Privacy Policy

DeFrae Contract Furniture Limited

Privacy Policy

This privacy policy looks at how we use natural website intelligence for defrae.com (the Site) and is subdomains, services and features and forms part of our Terms & Conditions, a copy of which can be viewed at Terms & Conditions.

Consent

You are not legally obliged to send us your personal information and we don't ask you to subscribe to use our site.  Our site does use 'cookies' which are detailed below to collect individual usage of our site.  If you do not wish for this data to be collected you can change your preferences here

 Security

We use data security systems, a secure server and security software on our computers to reduce the risk of any unauthorised access to our servers, systems and tools.  As careful as we are, we cannot guarantee that there isn't a risk of breach but do everything we can to reduce that risk.

Consent

Legally you are not obliged to provide us with any personal information and you acknowledge that any personal information given is done freely. You are also not obliged to use the site but by using the site you agree to this policy and our Terms & Conditions.  We reserve the right that both our privacy policy and terms and conditions may be changed at any time.

We don't sell your details or share your name, address, email or telephone number.

Who do we share your details with?

Our accountants, Jeffey Altman & Company, 141 Wickham Rd, Croydon CR0 8TE do see contact names and addresses of our invoices as part of our accounting processes for our invoices.

We keep your details safe and within our secure server.  

All our payment details are sent through PayPal.  You can review PayPal's privacy policy here PayPal

Our website is developed using Concrete5.  You can find out more about their privacy policy here concrete5

We do use analytics and data to help us ensure our website is running smoothlt.  You can find out more about the systems and softare we use here

Google Webmaster Tools,  Blogger, Google Analytics, Google AdWords, Google My Business, Google Maps, Google + privacy.google.com

Bing Webmaster Tools privacy.microsoft.com

Our domain and emails are run by 1and1.co.uk.  You can view their privacy policy here 1and1.co.uk

Our chat provider is Zendesk.  We ask for your email and phone number so we can contact you once you begin chat.  Zendesk's privacy policy can be found here zendesk.co.uk

Contact Forms

The information we receive about you is to ensure we understand your enquiry.  For the purposes of our privacy policy, information used (Personal Information) is to personally identify you and ensure our feedback matches you requirements.  Information we like to collect is your email, contact phone number and business.  This information is stored within our back end website and email.

We use contact us forms on our website.  These forms can only be sent to us if you opt in for us to contact you.  We will keep your data on our Concrete5 platform for 12 months.  We will only contact you regarding your specific enquiry.  We will not pass on your details to any 3rd party outside of our website platform, Concrete5 and our hosting providers Pixeno who hold the data within our database. pixeno.com

Data Protection

Our data protection director is Jai Pushkin. He can be reached here and he can delete any data you require immediately.

Children

Our website is a business to business website.  We do not collect information from minors.   If you are under the age of 13 then please do not submit any personal information to our site.  We encourage all parents to monitor the usage of the internet for their children and can't be held responsible for any information submitted to us by children.  If you think that your child has submitted details to us then please let us know immediately and we will remove any of that data.  Contact us here enquiries@defrae.com


More Information


Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then please do not hesitate to contact us.

DeFrae Contract Furniture Limited

DeFrae House, Princes Road, Buckhurst Hill, Essex, IG9 5DX

Email us here »

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